Terms and Conditions
1. Your contract is with Mark Butler Associates Ltd and is subject to the following terms and conditions. You make this contract on behalf of yourself and those for whom you have booked, or who use the goods or services provided.
2. Unless our quotation specifies otherwise, payment is due as follows:
(a) A deposit of 25% of total price plus 100% of VAT, payable within 7 days of Invoice.
(b) Balance payable not less than 60 days prior to date of event.
3. Should you cancel more than 60 days prior to date of event the deposit is forfeit and you will be liable for any further loss or damage which we may sustain consequent upon such cancellation. Save as set out in these Terms and Conditions, in all other case the total price remains payable.
4. We shall be entitled to increase the price of the booking by a fair and reasonable amount should there be an increase in the price to us of tickets or goods or services to be provided. Should such an increase exceed 20% of the total price then you will have the right to cancel your booking by notice in writing delivered to us within 3 days of your receipt of notice of increase. You will be entitled to a full refund (excluding all insurance payments).
5. We shall be liable to you in damages only when there has been negligence by a full time employee of Mark Butler Associates Ltd. and we shall under no circumstances be liable for any act or omission, whether negligent or otherwise, by any person who is not a full time employee. Our liability shall be limited to such direct loss or damage as you shall have sustained as a result of such negligence and shall in no circumstances exceed 50% of the total price of the event.
6. The tickets in any hospitality package are sold subject to all limitations of liability imposed by the issuer of the tickets and the organisers and
operators of the events sold. No refund will be made should the event be cancelled or postponed beyond a reasonable proportion of any refund received by us.
7. We reserve the right to make changes and to correct errors in advertised or brochure details or in the booking or venue. We also reserve the right to cancel the booking, but should we do so you will receive a full refund of all monies paid. In that event we shall have no further liability to you of any kind whatsoever, save for the payment of compensation limited to £20 per person.
Payment may be made by most major credit and charge cards with an additional charge of 3%.
8. This contract is governed by English law. Any dispute or difference shall be referred to and settled by arbitration. If the arbitrator cannot be agreed between us, then he/she shall be a barrister appointed by the Chairman of the Bar Council for the time-being.
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